MyDTDC: Book | Send | Track

3.0
8.96K reviews
1M+
Downloads
Content rating
Everyone
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About this app

MyDTDC App & Web is an offering from the house of DTDC - India's Leading Express Service Provider. It provides the most convenient way to send shipments across the world. MyDTDC offers benefits like scheduling a door step pickup, drop off and industry first Zero Contact Delivery with OTP. You can experience the convenience of checking shipment rates and delivery timeline, track shipments & locate and share DTDC touch-points.

MyDTDC covers everything without you stepping out to send the shipment. Be it International or Domestic, the DTDC network serves you with the most convenient way to send your shipments anywhere in the world.

Install the MyDTDC app to avail the following features:
• Ship consignments to 12,000+ pin codes across India
• Track status of all outgoing and incoming consignments
• Create shipment label and schedule pickup at your doorstep
• Pickup service available in160+ cities across India
• Check serviceable pin coodes, shipment rates and delivery timelines
• Drop off pre-booked consignments
• View booking History, Cancellation & Refund
• Locate and share DTDC touchpoints
• Pay online via different modes available including UPI
• View account - Profile & Saved Addresses
• Save pickup & delivery addresses for faster checkouts
• Avail exciting offers
Updated on
Apr 30, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, App info and performance, and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.1
8.91K reviews
Amar Nandyala
September 17, 2021
The app is decent to book shipments. However, we cannot track a shipment in the app once we book a shipment. The message we are shown always: "Unable to fetch tracking data currently". Also, there's no way to provide feedback in the app. Customer service via phone is practically non-existent... despite waiting 15 minutes on the phone, couldn't talk with anyone.
34 people found this review helpful
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DTDC Express Ltd
December 18, 2021
Hi, we are sorry that you faced an issue. Could you please share your contact details with us on https://www.dtdc.in/Support.asp so that we can get in touch with you and resolve the issue.
Anmol Dubey
April 19, 2024
Don't ever book your parcel using this app. I chose fast delivery and after that also my parcel got picked up one day late and delivered one day late. And their customer care doesn't care about you at all. They don't care if your parcel comes to you or not. They have said in their website that if the parcel gets delivered after expected date of delivery, you will get 100% money back. But when I tried to get my money back, their customer care people started speaking rudely and did nothing.
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Sumith Jathanna
March 6, 2024
app is good. I don't have any issue with the app but their service is one of the worst service. I purchased some aquarium fishes, my order is from kerala to karnataka, this courier service took the item from my seller and they kept it for more than a week after mime and my sellers complaint they shipped the order. So i suggest better use other courier than this worst dtdc service.
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What's new

Thank you for choosing the MyDTDC Mobile app.

This release includes:
• Minor bug fixes & improvements